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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi! I am trying to reset/erase all content of my Iphone 11 but when I proceed, it tells me to input my Apple ID password, or "Enter Apple ID password for "" to turn off find my and activation lock" to be exact. How to solve this? I bought this device from another person and there was no problem until this. When I tried to erase content the first time, I did not encounter this problem.
iPhone 11
MichaelJohnAnthony Said:
"RESET/ERASE ALL CONTENT ISSUES: Hi! I am trying to reset/erase all content of my Iphone 11 but when I proceed, it tells me to input my Apple ID password, or "Enter Apple ID password for "" to turn off find my and activation lock" to be exact. How to solve this? I bought this device from another person[...]"
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Why the Message?:
You are getting this message because the seller new set it up properly prior to selling it to you. This is the site they should have used: What to do Before you Sell, Give Away, or trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better.
MichaelJohnAnthony Said:
"RESET/ERASE ALL CONTENT ISSUES: Hi! I am trying to reset/erase all content of my Iphone 11 but when I proceed, it tells me to input my Apple ID password, or "Enter Apple ID password for "" to turn off find my and activation lock" to be exact. How to solve this? I bought this device from another person[...]"
-------
Why the Message?:
You are getting this message because the seller new set it up properly prior to selling it to you. This is the site they should have used: What to do Before you Sell, Give Away, or trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better.
RESET/ERASE ALL CONTENT ISSUES
