I don’t believe my phone has been exposed to liquid. Why can’t I charge it?
I can’t charge my phone because of liquid detected.
iPhone 12, iOS 15
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Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
I can’t charge my phone because of liquid detected.
iPhone 12, iOS 15
This message can appear if the port on the iPhone is clogged with dust or lint or the port itself has a problem.
Very carefully clean the area around the port and inside the port itself.
Power off the phone, wait a minute and restart
If you are still having difficulty, time to head to the Apple Store or authorized Apple Service shop.
This message can appear if the port on the iPhone is clogged with dust or lint or the port itself has a problem.
Very carefully clean the area around the port and inside the port itself.
Power off the phone, wait a minute and restart
If you are still having difficulty, time to head to the Apple Store or authorized Apple Service shop.
I don’t believe my phone has been exposed to liquid. Why can’t I charge it?