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Hi forgot my apple password

Need help getting to my iPhone…. Don’t remember the the apple password

iPhone 7

Posted on Oct 12, 2022 5:23 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2022 5:26 PM

I’m going to assume this is Activation Lock and not the passcode and the forgotten-passcode article (Related Article, above) that got you here. If so…


Activation Lock is intended as a theft-deterrent mechanism. A theft deterrent that is easy to bypass would not be much of a deterrent.


Nobody here in the Apple Discussion Forums can help you clear Activation Lock.


To clear an Activation Lock, you will need the password of the associated Apple ID, or the original purchase receipt and a discussion with Apple Support, or similar proof of ownership.


If this device was recently purchased and the seller is still available, contact the seller for remediation or for refund. A remote unlock using iCloud is available to the person with the Apple ID holding the Activation Lock, if that person is still available and is inclined to unlock this device.


Again, only the person with the credentials to the Apple ID holding the lock, or Apple, can clear this lock. For Apple to clear the lock, you will have to provide a receipt with proof of original purchase and with matching serial number or IMEI, legal paperwork from an inheritance, or other similar proof of ownership materials.


For recovering access to your own Apple ID, if you are the holder of the Apple ID associated with the Activation Lock:

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Contact Apple for help with Apple ID account security - Apple Support


If you are the heir:

How to request access to a deceased family member's Apple accounts - Apple Support


Purchasing devices with Activation Lock is unfortunately far too common. These are scams, and other fraudulent sales. These locked devices will not be useful to you, and are probably best recycled. See the following link for more info:


The All Too Common SAD Reality of Buying a Used iPad/iPhone


1 reply
Question marked as Top-ranking reply

Oct 12, 2022 5:26 PM in response to SaneikaLampart

I’m going to assume this is Activation Lock and not the passcode and the forgotten-passcode article (Related Article, above) that got you here. If so…


Activation Lock is intended as a theft-deterrent mechanism. A theft deterrent that is easy to bypass would not be much of a deterrent.


Nobody here in the Apple Discussion Forums can help you clear Activation Lock.


To clear an Activation Lock, you will need the password of the associated Apple ID, or the original purchase receipt and a discussion with Apple Support, or similar proof of ownership.


If this device was recently purchased and the seller is still available, contact the seller for remediation or for refund. A remote unlock using iCloud is available to the person with the Apple ID holding the Activation Lock, if that person is still available and is inclined to unlock this device.


Again, only the person with the credentials to the Apple ID holding the lock, or Apple, can clear this lock. For Apple to clear the lock, you will have to provide a receipt with proof of original purchase and with matching serial number or IMEI, legal paperwork from an inheritance, or other similar proof of ownership materials.


For recovering access to your own Apple ID, if you are the holder of the Apple ID associated with the Activation Lock:

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Contact Apple for help with Apple ID account security - Apple Support


If you are the heir:

How to request access to a deceased family member's Apple accounts - Apple Support


Purchasing devices with Activation Lock is unfortunately far too common. These are scams, and other fraudulent sales. These locked devices will not be useful to you, and are probably best recycled. See the following link for more info:


The All Too Common SAD Reality of Buying a Used iPad/iPhone


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