You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

external drive

Why can't I open photos on an external drive. I have opened other things like documents on that external drive.

iMac 21.5″, macOS 10.15

Posted on Oct 18, 2022 4:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2022 10:40 PM

Is your Photos Library on the external drive or a folder with photos? Photos cannot work with a library on a volume with an incompatible file system format or where backup software is limiting the access rights. Also the library must not be kept on a network share or in a synced folder like DropBox or Google Drive.

To keep your Photos Library on an external volume, prepare the external drive as described here:

Move your Photos library to save space on your Mac - Apple Support



1 reply
Question marked as Top-ranking reply

Oct 18, 2022 10:40 PM in response to kbmiles

Is your Photos Library on the external drive or a folder with photos? Photos cannot work with a library on a volume with an incompatible file system format or where backup software is limiting the access rights. Also the library must not be kept on a network share or in a synced folder like DropBox or Google Drive.

To keep your Photos Library on an external volume, prepare the external drive as described here:

Move your Photos library to save space on your Mac - Apple Support



external drive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.