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User profile for user: Mavalos88
Mavalos88 Author
User level: Level 1
15 points

When clicking a link from an app in MacOS, the link does not open in Safari

Hello,


I've had an issue since Monterey (I'm now in Ventura) that whenever I click a link on any external application (Slack, Email, Whatsapp, etc), the link will not open in safari.

When I click the link, safari is opened but the link never opens.


This is resolved by restarting the computer but it happens again within a few hours of using it.


Any thoughts on what could be going on?

MacBook Pro 14″, macOS 13.0

Posted on Nov 9, 2022 10:27 AM

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User profile for user: TammyW_03
TammyW_03
User level: Community Specialist

Nov 11, 2022 1:55 PM in response to Mavalos88

Hello Mavalos88,


Let's help to narrow this down a bit by testing in safe mode and a test user account. This will let us know where to focus our troubleshooting.


  1. Here's how to start to safe mode and more information on its use: How to use safe mode on your Mac - Apple Support
  2. Restart your Mac to exit safe mode after testing the issue: Shut down or restart your Mac - Apple Support
  3. Create a new administrator user account and test the issue, nothing the results: Change Users & Groups settings on Mac - Apple Support


Keep us posted on the results.


Take care!



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When clicking a link from an app in MacOS, the link does not open in Safari

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