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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My laptop went black and after tech support walked me through steps to re-boot, it was determined I needed to send it in. I am getting it back already - but there is no explanation of what was wrong and had to be repaired. How do I find this out?
MacBook Pro 15″, macOS 12.6
strong6407 wrote:
My laptop went black and after tech support walked me through steps to re-boot, it was determined I needed to send it in. I am getting it back already - but there is no explanation of what was wrong and had to be repaired. How do I find this out?
You can look up your device and more info on-line
Sign in and see "Recent Activity" / "Repair Lookup" for available details
Check your coverage
My Support - Official Apple Support
strong6407 wrote:
My laptop went black and after tech support walked me through steps to re-boot, it was determined I needed to send it in. I am getting it back already - but there is no explanation of what was wrong and had to be repaired. How do I find this out?
You can look up your device and more info on-line
Sign in and see "Recent Activity" / "Repair Lookup" for available details
Check your coverage
My Support - Official Apple Support
How do I know what was repaired?
