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Send laptop for depot repair without going to Genius Bar?

Is there a way to bypass Genius bar for depot repair? My laptop will not boot - I've tried everything. Found something that points to cpu fan failure as possible culprit. With limited availability at Apple stores, is there no way to send directly to depot for flat fee?

MacBook Pro 13″, macOS 10.15

Posted on Nov 20, 2020 6:32 AM

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Question marked as Top-ranking reply

Posted on Nov 20, 2020 6:35 AM

FredD919 wrote:

Is there a way to bypass Genius bar for depot repair? My laptop will not boot - I've tried everything. Found something that points to cpu fan failure as possible culprit. With limited availability at Apple stores, is there no way to send directly to depot for flat fee?


“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service


You can always Call Customer Support (800) MY–APPLE (800–692–7753)





2 replies
Question marked as Top-ranking reply

Nov 20, 2020 6:35 AM in response to FredD919

FredD919 wrote:

Is there a way to bypass Genius bar for depot repair? My laptop will not boot - I've tried everything. Found something that points to cpu fan failure as possible culprit. With limited availability at Apple stores, is there no way to send directly to depot for flat fee?


“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service


You can always Call Customer Support (800) MY–APPLE (800–692–7753)





Send laptop for depot repair without going to Genius Bar?

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