You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Migrating ipad with Maas360

I am turning in a work iPad Pro and purchasing an iPad Air. I have the backup from the iPad Pro that I would like to move over to the new iPad Air. The build currently includes MaaS360 MDM software. Is there any way to remove this app after restoring the backup to the new machine?

iPad Pro, 12.9-inch, 6th Gen, Cell 5G

Posted on Nov 22, 2022 4:51 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2022 5:12 AM

You will need to seek assistance from your IT System Administrator. Your “work” iPad is centrally managed - and as such is likely to have data/information that your employer may not allow you to transfer to a personal device.


If your employer is happy to allow you to transfer data and settings to your own iPad, they will likely need to remove restrictions and/or device management before you will be able to perform data transfer.


Be aware that if you attempt to transfer data from your current iPad directly to the new iPad before the MDM profile is removed, your personal iPad may be automatically enrolled into your employer’s management system - from which you may not be able to escape without assistance from your IT Department.

1 reply
Question marked as Top-ranking reply

Nov 22, 2022 5:12 AM in response to VANative69

You will need to seek assistance from your IT System Administrator. Your “work” iPad is centrally managed - and as such is likely to have data/information that your employer may not allow you to transfer to a personal device.


If your employer is happy to allow you to transfer data and settings to your own iPad, they will likely need to remove restrictions and/or device management before you will be able to perform data transfer.


Be aware that if you attempt to transfer data from your current iPad directly to the new iPad before the MDM profile is removed, your personal iPad may be automatically enrolled into your employer’s management system - from which you may not be able to escape without assistance from your IT Department.

Migrating ipad with Maas360

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.