You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone lock

I need to reboot my iPhone, I forgot my iCloud. Can I bring to apple store to erase everything and start new? What do I need to bring that is proof is my own phone?

iPhone 8 Plus

Posted on Jan 7, 2023 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2023 10:43 AM

Apple requires the original purchase receipt from Apple or an Apple Authorized Reseller, which shows the device serial number on it.

1 reply

Iphone lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.