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my computer has quit "seeing" my apple superdrive.

my computer has quit "seeing" my apple superdrive. It will not eject a disc and pressing the eject icon or command E does nothing. Any ideas how to make this work again?

iMac 24″, macOS 11.3

Posted on Jan 22, 2023 2:25 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2023 2:40 PM

Try connecting the SuperDrive directly to the computer. Do not connect through any hub or dock.


If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.


How to use safe mode on your Mac - Apple Support 

Safe mode disables loading third-party drivers, forces the OS to do disk repair, clear certain caches and logs and other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.


If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

3 replies
Question marked as Top-ranking reply

Jan 22, 2023 2:40 PM in response to alo9868

Try connecting the SuperDrive directly to the computer. Do not connect through any hub or dock.


If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.


How to use safe mode on your Mac - Apple Support 

Safe mode disables loading third-party drivers, forces the OS to do disk repair, clear certain caches and logs and other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.


If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

my computer has quit "seeing" my apple superdrive.

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