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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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My airpods do bor show up on my ”find my” app

I can not see my AirPods in the app.

iPhone 11 Pro, iOS 15

Posted on Jan 23, 2023 4:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2023 10:34 AM

Did you use a different Apple ID to set up your new AirPods Pro?

In that case, your AirPods might still have the Activation Lock enabled. Since you can't see them in "Find my", you can't remove them to pair them again with your Apple ID.

You should contact the official Apple Support and ask them to look into that.

You can use this link as a start:

AirPod Support - Apple


Or give them a call:

Contact Apple for support and service - Apple Support


Be prepared to have documents ready, that prove your ownership and check your serial number as well:

Find the serial number of your AirPods - Apple Support


10 replies
Question marked as Top-ranking reply

Jan 25, 2023 10:34 AM in response to Secret160

Did you use a different Apple ID to set up your new AirPods Pro?

In that case, your AirPods might still have the Activation Lock enabled. Since you can't see them in "Find my", you can't remove them to pair them again with your Apple ID.

You should contact the official Apple Support and ask them to look into that.

You can use this link as a start:

AirPod Support - Apple


Or give them a call:

Contact Apple for support and service - Apple Support


Be prepared to have documents ready, that prove your ownership and check your serial number as well:

Find the serial number of your AirPods - Apple Support


My airpods do bor show up on my ”find my” app

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