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Level 1

4 points

Unable to sign in MacBook Pro

Cannot key in full password on MacBook Pro and now keying in uppercase even though caps lock not on

Posted on Mar 3, 2023 12:37 PM

Top-ranking reply

Community+ 2024

Level 10

188,322 points

Posted on Mar 3, 2023 1:13 PM

Elija8 wrote:

Cannot key in full password on MacBook Pro and now keying in uppercase even though caps lock not on

Sounds like a hardware issue....

You can try plugging in an external keyboard and compare your results.

for software issue—

Intel Macs w/ T2 chip—

Reset SMC: Reset the SMC of your Mac - Apple Support Choose the appropriate method.

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