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ehodge Author

Level 1

4 points

Unreliable UX: When will Apple fix Slide-to-type so it stops changing previous words even with autocorrect and predictive text turned off?

If there's anyone at Apple with any clout reading this, please, for the love of all things, fix slide-to-type to not change prior-typed words so that I don't have to go back to Android. Without that iOS bug, I can swipe-type 60 words per minute. With iOS's buggy behavior, it's more like 20 words per minute. An example: I just swipe-typed a response to a legal issue that included "those harmed will be able to", and then noticed, when proofreading before sending, that it got changed to "those harpooned will be able to". My finger never went anywhere near the 'p' or 'o' when I swipe-typed "harmed", so there's zero cause for the system to change that word to "harpooned". Either your AI/ML-model training has been spectacularly flawed, or you have some heuristics that need a code review by more-caring programmers.

Please fix this or give us a way to disable the feature! I have to resort to using Windows 11 with a keyboard to type anything of import.

Thanks in advance!

iPhone 13 Pro

Posted on Mar 25, 2023 2:38 PM

Top-ranking reply

Lawrence Finch

Level 10

212,570 points

Posted on Mar 25, 2023 2:55 PM

There is no one at Apple reading anything in this user-to-user forum.

Like just about every large company Apple has both formal technical support and an area where users can discuss technical issues with other users. And, like all of those other companies, Apple does not participate in any significant way in the user-to-user discussions, as that might inhibit the free flow of ideas. The formal name of this area is Apple Support Communities. The “Communities” should be a giveaway that this isn’t a formal support site. And if that doesn’t, the site itself is https://discussions.apple.com. The “discussions” is another giveaway.

Apple’s formal support can be reached several ways:

You can provide feedback to Apple at→ Product Feedback - Apple where your issue or suggestion will be recorded, but you will not get a reply

Click on “Support” at the top of this page
Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your phone
Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
Find an Apple store or Apple partner service provider→https://apple.com/retail
DM @AppleSupport on Twitter

About the only communications method not used by Apple support is inbound email, probably because the volume would be overwhelming, and separating the wheat from the chaff (or, to us engineers, a poor signal to noise ratio) would be almost impossible.

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Unreliable UX: When will Apple fix Slide-to-type so it stops changing previous words even with autocorrect and predictive text turned off?

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