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TheCrafter22 Author

Level 1

5 points

Activation Lock request

I applied

for the activation lock request and I got this email back for them

"Hi,

Thank you for contacting Apple.

Your case number is 2***************

We are unable to process your request at this time.

Thanks,

Apple

Will the continue to request that I submitted or they denied it?

Posted on Mar 30, 2023 10:31 AM

Top-ranking reply

brbo

Level 8

35,560 points

Posted on Mar 30, 2023 10:53 PM

Apple support has an article online (link below) that says:

"Get up to date information on your repairs, reservations, and tech support cases. Purchase or register AppleCare products. And much more."

How to find your Case or Repair ID - Apple Support

Seems, as you have a case number, you can keep watch for any "recent activity" that may appear online, if you follow the link and info. in the article.

More info: Online Activation Lock Removal

https://al-support.apple.com/#/additional-support

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Activation Lock request

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