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remote sign in

I cannot complete remote sign in because I cannot obtain the two factor id.


the two factor sign on works fine online from phone b/c the code is sent and received by text


however, from a hotel tv (Roku) it is going where? All family members with all devices are present. No code anywhere. Mystery!

iPhone 12

Posted on Apr 8, 2023 3:11 PM

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Question marked as Top-ranking reply

Posted on Apr 10, 2023 5:31 AM

The prompt for a verification code is supposed to be send to to the ‘trusted Apple devices’ of the user whose Apple ID account was used, or else as a text message to a trusted phone number as set for that account. Two-factor authentication for Apple ID - Apple Support.


You may request a verification code at any time on your iPhone, if you didn’t receive one when you think you should have received one. Get a verification code and sign in with two-factor authentication - Apple Support.


hotel tv (Roku)

Don’t forget to sign out/reset when you leave.

1 reply
Question marked as Top-ranking reply

Apr 10, 2023 5:31 AM in response to Help_Jon

The prompt for a verification code is supposed to be send to to the ‘trusted Apple devices’ of the user whose Apple ID account was used, or else as a text message to a trusted phone number as set for that account. Two-factor authentication for Apple ID - Apple Support.


You may request a verification code at any time on your iPhone, if you didn’t receive one when you think you should have received one. Get a verification code and sign in with two-factor authentication - Apple Support.


hotel tv (Roku)

Don’t forget to sign out/reset when you leave.

remote sign in

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