I keep getting declined due to “We are unable to verify your identification information” . I have contacted Goldman and Apple care and they could not help. I am not getting the option to submit my ID or anything , just an automatic decline and that’s all.
[Re-Titled by Moderator]
Goldman Sachs uses several sources of information to verify your are who you say you are. This ID process is required by Federal regulations.
Your information such as name, address and date of birth must be correct and match exactly other information Goldman gathers. This means your Drivers License/State ID must match you Apple ID information. If your address is incorrect or the DL has expired, your identity cannot be verified.
Goldman Sachs gathers information from your Apple ID account, credit reporting agencies, and other sources. Information collected is compared to you Apple Card application and match exactly. If your DL has an old address a new DL must be obtained. If the age is incorrect on your Apple ID, you must correct it.
Here are several support articles that will help with information in you Apple ID account.
Update the birth date associated with your Apple ID - Apple Support
Change your Apple ID country or region - Apple Support
Manage Apple ID settings on iPhone - Apple Support
Contact your States Department of Motor Vehicles to learn how to correct your Drivers License or State ID
Obtain a free copy of your TransUnion credit report and examine your personal information in the report including name, date of birth, current address etc. If information obtained in the credit does not match your Drivers License, contact TransUnion to make corrections.
Free TransUnion credit report. — https://www.annualcreditreport.com/index.action.
Contact TransUnion Consumer Relations at (800) 916-8800.
Once the information from those sources match you are ready to fill out your Apple Card MasterCard application. Carefully fill out the application and carefully review your information before submitting and maybe even have a trusted friend or family member review it also. Once you are sure all your information is accurate, submit the application.
Your application may not be approved right away because of the previous declined applications. Extra time may be spent reviewing the information for errors. You usually have an answer within 10 days of submitting your application. If you have applied too many times within a short time period you application may be declined, even if the information is correct. Please wait 30 days before submitting a new application. Here is how Goldman Sachs Bank evaluates your application.
How your Apple Card application is evaluated - Apple Support
This is not a process unique to Goldman Sachs Bank. All banks and financial institutions are under the same Federal regulations included in the Patriot Act.
If you have additional questions please post a comment.
Goldman Sachs uses several sources of information to verify your are who you say you are. This ID process is required by Federal regulations.
Your information such as name, address and date of birth must be correct and match exactly other information Goldman gathers. This means your Drivers License/State ID must match you Apple ID information. If your address is incorrect or the DL has expired, your identity cannot be verified.
Goldman Sachs gathers information from your Apple ID account, credit reporting agencies, and other sources. Information collected is compared to you Apple Card application and match exactly. If your DL has an old address a new DL must be obtained. If the age is incorrect on your Apple ID, you must correct it.
Here are several support articles that will help with information in you Apple ID account.
Update the birth date associated with your Apple ID - Apple Support
Change your Apple ID country or region - Apple Support
Manage Apple ID settings on iPhone - Apple Support
Contact your States Department of Motor Vehicles to learn how to correct your Drivers License or State ID
Obtain a free copy of your TransUnion credit report and examine your personal information in the report including name, date of birth, current address etc. If information obtained in the credit does not match your Drivers License, contact TransUnion to make corrections.
Free TransUnion credit report. — https://www.annualcreditreport.com/index.action.
Contact TransUnion Consumer Relations at (800) 916-8800.
Once the information from those sources match you are ready to fill out your Apple Card MasterCard application. Carefully fill out the application and carefully review your information before submitting and maybe even have a trusted friend or family member review it also. Once you are sure all your information is accurate, submit the application.
Your application may not be approved right away because of the previous declined applications. Extra time may be spent reviewing the information for errors. You usually have an answer within 10 days of submitting your application. If you have applied too many times within a short time period you application may be declined, even if the information is correct. Please wait 30 days before submitting a new application. Here is how Goldman Sachs Bank evaluates your application.
How your Apple Card application is evaluated - Apple Support
This is not a process unique to Goldman Sachs Bank. All banks and financial institutions are under the same Federal regulations included in the Patriot Act.
If you have additional questions please post a comment.
One other “point” worth mentioning is that you need to “unfreeze” any Freeze you might have in-place on your TransUnion Credit report.
See under, “Requirements to get Apple Card” in this article:
How your Apple Card application is evaluated - Apple Support
Good Morning Chattanoogan, just an FYI, when denied for a locked credit report from TransUnion, Goldman sends this to the applicant.
I’ve seen this issue multiple times on other social media sites. I hope you have a great day. 😀😀
You’re welcome!
Goldman does on several issues but not on Apple ID information. Apple won’t allow them to see the personal information. They just confirm if it’s correct or not. It’s a privacy thing. In my experience it’s usually has to do with incorrect or outdated ID, or credit report inaccuracies such as old address, wrong DOB, misspelled name.
Thanks!
I was indeed NOT aware that GS provided this feedback to the applicant.
Apple Card application declined due to “We are unable to verify your identification information”
