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iCloud Is Disappearing Photos & Videos & File Corrupting Others

I have a lot of videos and photos missing from the app and from iCloud, even after being connected to WiFi (devise I’m searching on connected to a wall plug), updated and with full power (battery and internet connection. There are a few videos that do not load at all that once did. (See screenshot below.)


Posted on Aug 7, 2023 3:46 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2023 9:24 AM

You need to repair photo library from Mac Repair your library in Photos on Mac - Apple Support if iPhone is synced with Mac ( signed in with same Apple ID and password on the same network , the error shown with exclamation mark in photos app from iPhone will also go away If you're missing photos or videos in the Photos app - Apple Support

Sign in with the same Apple ID

For your photos and videos to stay up to date on all of your devices, make sure you sign in to iCloud with the same Apple ID on every device.

You can check which Apple ID your device is using in Settings. You'll see your name and email address. Your email address is your Apple ID.

See If your iCloud Photos aren’t syncing to your device – Apple Support

1 reply
Question marked as Top-ranking reply

Aug 25, 2023 9:24 AM in response to edenfromsanta monica

You need to repair photo library from Mac Repair your library in Photos on Mac - Apple Support if iPhone is synced with Mac ( signed in with same Apple ID and password on the same network , the error shown with exclamation mark in photos app from iPhone will also go away If you're missing photos or videos in the Photos app - Apple Support

Sign in with the same Apple ID

For your photos and videos to stay up to date on all of your devices, make sure you sign in to iCloud with the same Apple ID on every device.

You can check which Apple ID your device is using in Settings. You'll see your name and email address. Your email address is your Apple ID.

See If your iCloud Photos aren’t syncing to your device – Apple Support

iCloud Is Disappearing Photos & Videos & File Corrupting Others

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