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Charging cables

I ordered what I thought was a charging cable for my iPad Air, 4th generation from the Apple store, but the port connection doesn't work on it. It works on my iPhone, but not the iPad. I looked for it under Accessories for iPads. Any suggestions on how to order the correct cable from the Apple Store? Thank you!!

iPad Air (4th generation)

Posted on Sep 3, 2023 4:26 AM

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Question marked as Top-ranking reply

Posted on Sep 3, 2023 4:41 AM

The iPad Air 4 uses a USB-C connection for charging, as opposed to the Lightning connection used for an iPhone. Look for a USB-C to USB-A or USB-C cable.

3 replies

Charging cables

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