I am locked out of backup - iCloud is greyed out

I have tried all the other fixes - screen time restrictions, etc., can't sign out because I'll lose a bunch of photos which haven't been backed up. I haven't been able to back up since last software update, and only have had time now. Those restriction options you're supposed to check say that everything is allowed, yet I still cannot access iCloud. do not appear in my phone - like, they've gone away completely. Also, Find My is inaccessible. What, exactly, is going on here? Help!


[Edited by Moderator]

iPhone 8, iOS 14

Posted on Sep 18, 2023 10:15 AM

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Posted on Oct 16, 2023 9:46 PM

If this is a business device your business can also restrict options like this u can check if ur phone is enrolled in MDM by going to general in settings and tapping on vpn and Mobile device management

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I am locked out of backup - iCloud is greyed out

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