Apple mail stuck showing one section only under "all inboxes"

Question

Apple mail stuck showing one section only under "all inboxes"

On my iMac, few days ago I checked the flagged mail. Since then, when I go to All inboxes, all it shows me is flagged mail, although separately the other mail shows me individually what is in each one, but when I went back to click on All inboxes, it only shows me the flagged section. I have done a restart of my iMac and also did a total shut down and left the computer off for about 10 hours. No luck, it still happens. My iMac has every update on it. Updated to Ventura 13.5.2.

Thank you very much for your help if this is a solvable issue!

iMac 27″ 5K, macOS 13.5

Posted on Sep 19, 2023 5:18 AM

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Answer 1

Sep 20, 2023 12:59 AM in response to Butterfly-8__

If you click to disclose the All Inboxes, like this:

Can you see the actual messages inside each individual account? Or can you only see them elsewhere, like in the VIP mailboxes?

It would be very surprising if a message that you can see in, say, Account 1, disappears when you click in All Inboxes. Is that what is happening?

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Answer 2

Sep 19, 2023 6:04 AM in response to dialabrain

Yes, I have VIP's (each one of my family separately), plus my gmail account and iCloud account, and I must have 20 other separate favorites that I follow and are automatically sorted into the name of the category.

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Answer 3

Sep 20, 2023 5:25 AM in response to Luis Sequeira1

I just discovered tonight that about 450 flagged messages dating back more than 10 years had been placed at the beginning of all the new mail in "All inboxes." This is too many for me to check if they were all somehow moved or whether they were just copies, and I have no idea how they got there. Anyway, bit by bit I selected them and chose "move to" and selected "flagged." I can't deal with checking them all out now because for me in my time zone it is 5:20 a.m. and I have not gone to bed and my eyes are closing, but anyway, I figured out the temporary fix and all those flagged messages are put back into "flagged" where they belong. It is a good thing that I had scrolled down somewhat to see that I also, underneath all those 450 flagged messages, that my regular mail was coming in underneath all of the the flagged ones, which were all at the top. So problem solved for now.

Thank you so much for responding to me!

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Answer 4

Sep 20, 2023 5:33 AM in response to Butterfly-8__

You just seem to have the mail SORTED by flag.

Click the header of the Date column to sort by date instead!

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Answer 5

Sep 19, 2023 7:23 AM in response to Butterfly-8__

You probably have the Filter activated:

Click to deactivate filtering.

Or if it is not active, try activating and deactivating to see if it fixes it.

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Answer 6

dialabrain

Level 10

125,507 points

Sep 19, 2023 5:40 AM in response to Butterfly-8__

Have you clicked on a column header other than the Flag column?

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Answer 7

dialabrain

Level 10

125,507 points

Sep 19, 2023 7:07 AM in response to Butterfly-8__

Sorry. I don't think I understand your question or your reply. I have 6 email accounts and unless I have the flag column selected, all my emails are listed when I select All Inboxes.

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Answer 8

Sep 19, 2023 9:16 PM in response to Luis Sequeira1

The filter was not activated. I tried activating and then deactivating, and it was not fixed, nothing changed. "All mail" still shows only flagged mail.

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Answer 9

dialabrain

Level 10

125,507 points

Sep 20, 2023 5:35 AM in response to Luis Sequeira1

That's what I thought.

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Answer 10

Oct 12, 2023 8:58 PM in response to Luis Sequeira1

Thank you - I never would have thought of that. Somehow that got selected by mistake because that never happened before.

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Apple mail stuck showing one section only under "all inboxes"

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