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Hi I bought a used Mac running on Monterey however I tried to update to Ventura and now it is asking for a user password. I am guessing that would be the old owners password. I am not too computer literate when it comes to Apple. Tried most things through google but none appear to work.
iMac 21.5″ 4K, macOS 13.6
Please return the computer for a refund. The computer must be setup per Apple's directions in What to do before you sell, give away, or trade in your Mac. When you get a Mac that has NOT had these instructions executed you are left with an unusable computer!
I am guessing you do not want to invest in a new Mac, if that is the case you have options that are much safer. First, Apple offers Apple refurbished Macs. These are identical to new, come with the same 1 year warranty as a new Mac, are eligible for AppleCare and can save hundreds of $. To find these, navigate to apple.com, scroll to the bottom of the page and click Apple's Refurbished store.
Next, if this is still not a low enough price, go to a reputable reseller such as Macsales.com. Never ever buy a Mac from places like:
Be smart, especially when you are not experienced with Macs.
Used Mac user password
