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Why is Apple Music not connecting on my MacBook Pro?

When I launch the Apple Music App (on an Intel MacBook Pro 11.3 running Big Sur 11.7.10), I suddenly cannot connect to Apple Music (i.e. the Listen Now, Browse and Radio options).


I've tried: to logout then log back in to my Apple account (no change); check my subscription is current (it is); my Apple Music subscription works on my iPhone; my Mac is authorised; turning NetBarrier or VirusBarrier (both from Intego) off makes no difference; restarting the Apple Music app or the Mac makes no difference; Apple Music preferences seem appropriate; my internet connection is fine.


Interestingly, I can access the iTunes Store from within the Apple Music app.


Any suggestions would be very welcome!


[Re-Titled by Moderator]

MacBook Pro 15″, macOS 11.7

Posted on Sep 6, 2024 1:22 AM

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Why is Apple Music not connecting on my MacBook Pro?

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