Wallet and applepay do not work

Question

MicGio Author

Level 1

14 points

Wallet and applepay do not work

-since march 2024 wallet does work, cannot add credit or bank cards, there is no + sign anylonger.

-no prior community answers or phone support resolve wallet issues.

[Edited by Moderator]

iPhone 11

Posted on Oct 19, 2024 5:36 AM

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Answer 1

MicGio Author

Level 1

14 points

Oct 19, 2024 5:08 PM in response to Jeff Donald

Yes. ios is 11 and device is 11. App store says today this device and ios is functional with Wallet and Apple Pay.

Also, iCloud backup is supposed to work via mobile signal - always had - until MAR or JUN 2024. Same as Wallet & Pay issues.

Also, HOW did Apple know of Covid19 in 2019 when the pestilence was not named until May2020?

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Answer 2

MicGio Author

Level 1

14 points

Oct 19, 2024 10:09 AM in response to Jeff Donald

iphone 11

ios 11.4

a2111 chip model

According to Wallet on App Store, all this should work.

It Appears roll out of the ‘new technology’ cards from banks and credit cards updated several months ago do correspond to Apple removing access to this Wallet app and Apple Pay utility.

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Answer 3

Jeff Donald

Level 7

26,055 points

Oct 19, 2024 11:07 AM in response to MicGio

Please follow the path I posted above. I need the information I shared with you in the screen shot above. What is the model number please. iOS 11.4.1 was released in 2017. iPhone 11 was released in 2019. Your iPhone can not run iOS 11.

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Answer 4

Jeff Donald

Level 7

26,055 points

Oct 19, 2024 6:03 AM in response to MicGio

What model number iPhone do you have and what iOS version is it on? Please follow this path,

iPhone > Settings > About

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