My mom passed away and I have her phone but the facial recognition is set up and I can’t reset the phone or transfer the data without turning it off. How do I fix this problem
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Take your time and read this info
How to request access to a deceased family member’s Apple Account - Apple Support
Take your time and read this info
How to request access to a deceased family member’s Apple Account - Apple Support
Even if you gain access to the phone, without the password, the data is unrecoverable.
How to reset an iPhone with facial recognition when the owner has passed away?
