Can't download apps from App Store

Cannot download from Appstore



[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Apr 1, 2025 11:57 AM

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Apr 3, 2025 5:10 AM in response to Sustai

Thank you for the additional information. It sounds like either you do not have a payment added to your Apple account or your payment method is not working.


To add a payment method, Open the Settings app.

  1. Tap your name.
  2. Tap Payment & Shipping. You might be asked to sign in with your Apple Account.
  3. Tap Add Payment Method.


More instructions are here:

Add a payment method to your Apple Account - Apple Support


The links below may also help.


If you need to change or update your Apple Account payment method - Apple Support


Payment methods that you can use with your Apple Account - Apple Support


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Apr 1, 2025 12:04 PM in response to Sustai

We want to help if we can but need more information. To help us answer your question:


  • Offer as many details as possible. What happens when you try to download an app? Is the problem with a specific app or any app?
  • Did your device show an error message? Did it include instructions? If so, what was the message and did you follow their directions? 
  • List any trouble shooting steps you have already tried. 


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Can't download apps from App Store

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