iPhone 17 Pro freezes when using Camera or Photos app

my iOS on my new 17pro keeps getting stuck when using pictures, library or Camera. It does not record or make photos. When opening photo library it freezes.

when in WhatsApp trying to a a picture it freezes


any solution Apple? This is annoying


I did multiple resets, cleaned and reinstalled WhatsApp

have enough memory available


[Re-Titled by Moderator]

Original Title: 17pro keeps getting stuck when using photos or camera

Posted on Oct 7, 2025 10:29 PM

Reply
8 replies

Oct 8, 2025 4:27 AM in response to bastian280

Apple and Apple Support do not participate in the communities. Everyone posting and commenting are fellow community members and Apple users. No need to be snarky.


WhatsApp is experiencing multiple issues. Their developers are releasing updates several time a week trying to fix all their bugs.


When you state the iPhone gets stuck when using camera, are you referring to Apple Camera app or camera in WhatsApp? Opening the Photos app causes your device to freeze, is that correct? Do you backup your images to iCloud?

iPhone 17 Pro freezes when using Camera or Photos app

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