Rusty screws in Iphone 13 Pro


Has anyone here encountered having rusty screws in iphone 13 Pro? Yesterday, I went to the Apple store in New Jersey, USA for repair as my iphone 13 Pro went on green screen. I was informed that the screws are rusty and Apple store cannot repair for me. When I request to the store manager then she told me to check the trade-in value and she came up with trade-in value of 63 dollars. Can anybody advice what should I do in this case?

iPhone 14 Pro, iOS 18

Posted on Oct 24, 2025 11:07 AM

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Posted on Oct 26, 2025 12:49 PM

DeependraJoshi wrote:

I shared my iPhone 13 Pro's pictures with one of the phone repair shop at Bridgewater mall in New Jersey. Looking at the screws he said that though screws are rusted, I can fix this phone and repair cost would be 250 dollars for Pro. What is your opinion?

Secondly, I am just wondering that when apple couldn't not open rusty screw then what kind of tools he would be using to repair the phone. That means this technician is more intelligent than apple store technicians.

NO. It means he's willing to take your $250 dollars and he may or may NOT be able to fix your phone. But in doing whatever he does, it means your phone will be tampered with and Apple likely won't be willing to touch the phone if something goes wrong. It's your money and you can spend it however you please. There's a reason the screws on your iPhone are rusty and that is almost exclusively the fact your phone was subjected to liquid damage. I wouldn't personally spend $250 on a phone repair with any iFixit type business, that's for sure.


Again, your money, your choice. It would make much more sense to take the $250 and apply it to the purchase of a brand new, undamaged iPhone.

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Question marked as Top-ranking reply

Oct 26, 2025 12:49 PM in response to DeependraJoshi

DeependraJoshi wrote:

I shared my iPhone 13 Pro's pictures with one of the phone repair shop at Bridgewater mall in New Jersey. Looking at the screws he said that though screws are rusted, I can fix this phone and repair cost would be 250 dollars for Pro. What is your opinion?

Secondly, I am just wondering that when apple couldn't not open rusty screw then what kind of tools he would be using to repair the phone. That means this technician is more intelligent than apple store technicians.

NO. It means he's willing to take your $250 dollars and he may or may NOT be able to fix your phone. But in doing whatever he does, it means your phone will be tampered with and Apple likely won't be willing to touch the phone if something goes wrong. It's your money and you can spend it however you please. There's a reason the screws on your iPhone are rusty and that is almost exclusively the fact your phone was subjected to liquid damage. I wouldn't personally spend $250 on a phone repair with any iFixit type business, that's for sure.


Again, your money, your choice. It would make much more sense to take the $250 and apply it to the purchase of a brand new, undamaged iPhone.

Oct 26, 2025 2:42 PM in response to DeependraJoshi

DeependraJoshi wrote:

I shared my iPhone 13 Pro's pictures with one of the phone repair shop at Bridgewater mall in New Jersey. Looking at the screws he said that though screws are rusted, I can fix this phone and repair cost would be 250 dollars for Pro. What is your opinion?

Secondly, I am just wondering that when apple couldn't not open rusty screw then what kind of tools he would be using to repair the phone. That means this technician is more intelligent than apple store technicians.


Swapping a corroded screw is easy. That’s minutes, with the right tool, and with available spares.


Swapping a corroded screw that is stuck or stripped is harder.


Solving a corroded screw that shears off, or that reveals extensive corrosion, or both, is yet harder, and gets much more expensive.


Stick your iPhone 13 Pro in a new case, or stick it back in its current case, and use it until the battery fails, or until the iPhone fails.


Or pay the $250, and see what happens. If the repair provider’s paperwork states the extent of the repair provider’s assumed risk is the screws and the screws alone, and nada más, then it’s likely a very good deal for them, too. Whether it is a good deal for you, or whether it causes further damage, or whether it exposes further corrosion, or some other problems? Donno. Let us know.

Oct 26, 2025 1:09 PM in response to DeependraJoshi

DeependraJoshi wrote:

I shared my iPhone 13 Pro's pictures with one of the phone repair shop at Bridgewater mall in New Jersey. Looking at the screws he said that though screws are rusted, I can fix this phone and repair cost would be 250 dollars for Pro. What is your opinion?

Our opinion is completely irrelevant. Just as our opinion of who the starting QB for the Browns should be next week.


We are users. We have no involvement in or influence over these things.



Secondly, I am just wondering that when apple couldn't not open rusty screw then what kind of tools he would be using to repair the phone. That means this technician is more intelligent than apple store technicians.

It means the tech is willing to take your money. It may or may not fix it. It will guarantee that you can't even get a discounted out of warranty replacement for the phone from Apple as they will refuse once it's been tampered with.



Oct 24, 2025 11:55 AM in response to DeependraJoshi

Will they accept it if I get the screws opened from a third-party service first?


The general rule is if Apple detects tampering from an unauthorized shop or tech, they will refuse to even look at the phone.


The bottom line is that we can't really answer your question directly, since we are not Apple.


So, your best bet would be to ask Apple what will happen if you have another shop replace the screws. Of course, if the screws are already damaged, the shop may not be able to remove the screws.

Oct 26, 2025 12:38 PM in response to KiltedTim

I shared my iPhone 13 Pro's pictures with one of the phone repair shop at Bridgewater mall in New Jersey. Looking at the screws he said that though screws are rusted, I can fix this phone and repair cost would be 250 dollars for Pro. What is your opinion?


Secondly, I am just wondering that when apple couldn't not open rusty screw then what kind of tools he would be using to repair the phone. That means this technician is more intelligent than apple store technicians.

Oct 26, 2025 1:32 PM in response to DeependraJoshi

Looking at the screws he said that though screws are rusted, I can fix this phone and repair cost would be 250 dollars for Pro.


Really? Unless he has remarkable X-Ray vision, how would he know what internal damage might have occurred on your phone without opening up the phone to find out what components might be damaged and in need of repair or replacement?


Things like this often seem to turn into a situation where there is more damage than the "tech" thought initially, and the actual cost of repairs will be far more expensive.


Will he provide you with a money back guarantee that the phone will be "fixed" for no more than $250? How long on that guarantee?





Oct 28, 2025 6:50 AM in response to Bob Timmons

Hi Bob,

You are absolutely right and I appreciate your response. My worry is not about guaranty or spending dollars. Once it is well diagnosed and if the repairing cost is worth then I can go for it else will not either. But here 3rd party repair shop said although phone screws are rusty we can open. He simply came up with the cost of replacing the 13 Pro display in 250 dollars and if it is iPhone 13 Pro Max then 275 dollars, that's it.


My question is not about the cost but if he can open the phone then WHY APPLE STORE CAN NOT?


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Rusty screws in Iphone 13 Pro

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