Unable to access Apple Music after accidentally canceling free trial

I accidentally canceled my free trail on Appel music and now I cannot use it if I a not pay


[Re-Titled by Moderator]

Original Title: Apple Music

iPhone 13, iOS 18

Posted on Nov 9, 2025 7:10 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 9, 2025 8:03 PM

Those are the terms for the Apple Music free trial. Not sure which free trial offer you used, but I suspect it is similar to this one:

  • If you cancel during your free offer period, you will immediately lose access to Apple Music and the remainder of your free trial. You can’t reactivate this trial.

https://www.apple.com/promo/pdf/US_T_Apple_Music_Promo_Terms_3_month.pdf


You can always contact Apple directly and tell them that you made a mistake and see what they say. They are not obligated to give you access again and may refer you to the terms of the free trial, but it does not hurt to ask.

Contact Apple Support - Apple Support


4 replies
Question marked as Top-ranking reply

Nov 9, 2025 8:03 PM in response to wille144

Those are the terms for the Apple Music free trial. Not sure which free trial offer you used, but I suspect it is similar to this one:

  • If you cancel during your free offer period, you will immediately lose access to Apple Music and the remainder of your free trial. You can’t reactivate this trial.

https://www.apple.com/promo/pdf/US_T_Apple_Music_Promo_Terms_3_month.pdf


You can always contact Apple directly and tell them that you made a mistake and see what they say. They are not obligated to give you access again and may refer you to the terms of the free trial, but it does not hurt to ask.

Contact Apple Support - Apple Support


Nov 9, 2025 10:10 PM in response to emm168

Re: “What iPhone”


It doesn’t matter. What’s relevant is that the OP had a free trial of Apple Music, cancelled it, and now wants to continue the trial and get Apple Music without paying for it.


The trouble is that when you cancel a free trial, you generally forfeit the rest of the trial period with no right to reactivate it later. So your options are to pay for a subscription or to do without the service.

Unable to access Apple Music after accidentally canceling free trial

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.