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Safari stopped being able to access the internet.....freezes with progress bar about an inch long

Upgraded to Mojave 10.14.4; then Safari stopped working. More specifically the first website you access does work; but opening more tabs means that Safari freezes. It then appears that Safari can no longer access the internet. You have to reboot and start again, with the first safari session the only on that works. Just took the 10.14.5 update to see if that fixed it, bit no luck. Ive disable all extensions and cleared the cache / cookies / history......

iMac with Retina 5K display, macOS 10.14

Posted on Jun 2, 2019 7:06 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2019 7:20 AM

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information



4 replies
Question marked as Top-ranking reply

Jun 2, 2019 7:20 AM in response to SAVAppleQuestion

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information



Jun 2, 2019 10:08 AM in response to SAVAppleQuestion

You have adware installed. 


Run EtreCheck again.


In the Sidebar, click the Security button.


 Locate  and remove entries under  Adware and Unsigned files.


 Click the “Remove” button.


You can also try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.


Malwarebytes Anti-Malware for Mac      10.10 and later


Malwarebytes uninstall



Safari stopped being able to access the internet.....freezes with progress bar about an inch long

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