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Multiple crashes and reboot after Update

Hello,


I'm using a 2013 laptop Macbook Pro and I recently updated from Maverick into Sierra. Now, my computer randomly shuts down and restart. I get a black screen with written "your computer restarted because of a problem", in several languages. Does anyone have had this issue before?


Thanks,


TC

Posted on Jun 13, 2019 5:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2019 8:44 AM

Restart - computer spontaneously restarts


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information



1 reply
Question marked as Top-ranking reply

Jun 13, 2019 8:44 AM in response to TC_Vibes

Restart - computer spontaneously restarts


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information



Multiple crashes and reboot after Update

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