You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After Restoring Contacts from iCloud to Mac, Profile Photos are Missing

Hello,


When I go to icloud.com, all of my contacts are 100% accurate and each one has a profile picture. They also look perfect on my iPhone and iPad. My 2009 Mac running High Sierra has all the correct information for each contact, but out of 181 contacts, only 7 profile photos are showing up. I've restored my contacts to all of my devices through icloud.com and I've tried unchecking the contacts box in my Mac iCloud preferences to clear my address book, then rechecking the box to populate it again. Nothing works...still only 7 out of 181 profile pics show-up.

iMac 21.5", macOS 10.13

Posted on Jun 19, 2019 2:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2019 3:30 AM

PROBLEM SOLVED


The only thing that worked was to log out of my iCloud account on my Mac completely then log back in. Simply unchecking and rechecking the contacts box wasn't good enough.

3 replies

After Restoring Contacts from iCloud to Mac, Profile Photos are Missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.