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lilee144 Author

Level 1

4 points

In app purchase

I bought diamonds in a game and the money has been taken out of my account and I have a receipt of purchase but the diamonds have not come thru. This was on Thursday of this week

Posted on Oct 4, 2019 4:33 PM

Top-ranking reply

King_Penguin

Level 10

334,186 points

Posted on Oct 6, 2019 3:32 AM

If the purchase was successful (it shows as paid on the iTunes account's purchase history ?) contact the app's developer. If they can't or won't help contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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In app purchase

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