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Macbook pro keyboard not recognized

I have a macbook pro (15-inch 2019) on Catalina 10.15.1 Every now and then when I open the lid, MacOS didn't think the laptop has keyboard and start searching for wireless keyboards. After I forcefully power cycle, it recognizes keyboard and works fine after that. Did anyone experience this or have any idea what the problem might be?

MacBook Pro 15”, macOS 10.15

Posted on Nov 26, 2019 6:47 AM

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Posted on Jan 2, 2020 10:13 AM

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379



You can check your

>System Preferences>Bluetooth>Advanced>>





*Contact Apple for support and service—https://support.apple.com/en-us/HT201232



3 replies

Jan 2, 2020 10:51 AM in response to leroydouglas

@leroydouglas

Thank you for the response. I had done SMC reset couple of times but the problem still occurs every now and then (not always though). As per the Bluetooth setting, I do want the last item "Allow Bluetooth devices to wake this computer" checked since I use it all the time i.e. using bluetooth keyboard to wake up macbook when it is connected to an external monitor in closed-clamshell mode.

Macbook pro keyboard not recognized

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