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My Apple ID is locked up help please

Few days ago, I connected to my mail boxe without any problems but today I tried like always and a message showed up saying that my account was locked "for securityt reasons". I pressed "Unlock" and then enter my birthdate which was right. Then, it asked me the security questions I've chosen 7 years ago, so obviously I don't remember them and when I want to receive the instructions by mail I don't know the email that is censored or apparently it is sending me the instructions on the mail that is locked up.

Help please.

Here is a screen.

The e-mail that is locked is : ****@ icloud.com, so I think this is what is censored.




[Email Edited by Moderator]

Posted on Nov 27, 2019 12:22 PM

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Question marked as Top-ranking reply

Posted on Nov 27, 2019 1:34 PM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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My Apple ID is locked up help please

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