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Scanning on iMac with High Sierra from Canon MG8200

Since updating to High Sierra, I have not been able to scan documents from my Canon MG8200 printer/scanner.

I have updated drivers at the Canon site. These state they are for High Sierra 10.13 but I still can not scan.

The printer is working.

Any suggestions to get scanner working please?

iMac 27", macOS 10.13

Posted on Dec 18, 2019 10:58 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2019 12:15 AM

Are these the drivers you downloaded, https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg8250.html?type=drivers&language=en&os=macos%2010.13%20(high%20sierra) after you downloaded them did you install them.


Open System Preferences> Printers & Scanners and reset the printing system, If you can't print from your Mac or iOS device – Apple Support scroll dow to Resetting The Printing System


Have you tried using the Image Capture app, it comes with the OS and is in your Applications folder.

2 replies
Question marked as Top-ranking reply

Dec 19, 2019 12:15 AM in response to AURORA57

Are these the drivers you downloaded, https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg8250.html?type=drivers&language=en&os=macos%2010.13%20(high%20sierra) after you downloaded them did you install them.


Open System Preferences> Printers & Scanners and reset the printing system, If you can't print from your Mac or iOS device – Apple Support scroll dow to Resetting The Printing System


Have you tried using the Image Capture app, it comes with the OS and is in your Applications folder.

Scanning on iMac with High Sierra from Canon MG8200

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