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TV image still at this page. Remote just purchased from apple store and is working well as the apple tv receiver light is blinking when remote is pressing. Did tried press and hold menu and up key but page still there. Press down, menu, ok and non of the keys show any movement. Can help?
I believe you have a 3rd gen, not a 2nd. I assume you bought an aluminum remote and not the black one? Have you tried a hard reboot (unplug, wait 10 seconds, reconnect)?
I believe you have a 3rd gen, not a 2nd. I assume you bought an aluminum remote and not the black one? Have you tried a hard reboot (unplug, wait 10 seconds, reconnect)?
oh yes, i always restart the Apple TV and that's the page it appear---everytime.
Apple TV 2 not responding
