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problems with streaming from Apple TV+ through our Apple TV Gen 2

Recently subscribed to Apple TV+. Went to watch some content but I cannot get our Apple TV gen2 to stream - constantly comes up with "unable to stream content". Have tried mirroring from my iPhone (11 Pro) - nope. Tried streaming to the Apple TV from my Mac (latest os installed this morning) - nope. Confirmed I'm working everything across the same wireless network. Can still stream other content already owned - just nothing from the new subscription service. TV is a 2017 Samsung SUHD 4K Series 9 smart model. Am wondering if the problem is our old Apple TV model..... Thoughts?

Apple TV (2nd gen)

Posted on Jan 1, 2020 9:28 PM

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QuickPost

Level 10

103,365 points

Posted on Jan 2, 2020 12:25 PM

Hello,

Apple TV (2nd generation) does not support Apple TV+.

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problems with streaming from Apple TV+ through our Apple TV Gen 2

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