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Apple ID link issues

My old iPhone 7 was unlocked and given to my granddaughter to use with a different carrier. But somehow my Apple ID/account is still linked to that phone because my new iPhone XR lost all my contacts and now the ones she entered on the old phone took the place of mine. How do I fix this?

iPhone XR, iOS 13

Posted on Jan 7, 2020 6:36 PM

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Question marked as Top-ranking reply

Posted on Jan 7, 2020 8:34 PM

Did you do the steps in the article below? Is she using your Apple ID?


Selling/Giving Away Device

2 replies

Apple ID link issues

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