You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I bought a used iPad from eBay, and when I went to clear the iPad and reset it the iPad got stuck on activation lock. I searched up what this was and I tried to reach the previous owner of the iPad, but he has not responded to me in over 2 weeks now. I’m worried that my money is going to be wasted now because obviously I don’t know the Apple ID of the previous owner. What can I do about this? Can I bring it to an Apple store?
If the iPad was advertised as unlocked by eBay, contact them to initiate a return/refund, if possible. Activation lock can not be bypassed.
If the iPad was advertised as unlocked by eBay, contact them to initiate a return/refund, if possible. Activation lock can not be bypassed.
1. Ask eBay for a refund.
2. No. The activation lock is an anti-theft measure; while you might get a refund, you won't be able to use the iPad.
(177835)
Activation lock
