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can't retrieve saved passwords on Safari on OS Catalina 10.15.2

Can anyone assist me with this?

Thanks!

Melinda

MacBook Pro 13", macOS 10.15

Posted on Jan 22, 2020 10:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2020 10:45 PM

What happens when you try opening password preference pane?

Safari > Preferences > Password

https://support.apple.com/guide/safari/passwords-sfri40599/mac


Keychain access:

https://support.apple.com/guide/keychain-access/view-the-information-stored-in-a-keychain-kyca1085/mac

5 replies

Jan 22, 2020 11:04 PM in response to Mjschaefer

If you see a yellow triangle  next to a website password, either it’s a weak password, or you’re using the password on another site. Reusing passwords across different websites isn’t recommended—if an attacker knows your password for one website, they might be able to access your accounts on other websites.


Key chain Access is still available.



https://support.apple.com/guide/keychain-access/what-is-keychain-access-kyca1083/mac



Jan 22, 2020 10:52 PM in response to Mjschaefer

Dominic23,

Thanks for your quick response.

Unfortunately, when using Catalina 10.15.2 and going into the passwords pane, where there USED to be box to click on the lower left corner "click to show passwords", it has been replaced with the yellow triangle indicating weak or repeated passwords.

In the pane, not only can I not SEE my passwords, I also can only ADD new info - not delete or delete. Those are both grayed out. And, yes, I am the Administrator and already checked that : )


As for keychain access? That appears to be GONE in OS Catalina 15.15.2


Wanna take another crack? : )


Thanks so much!

Melinda


Jan 22, 2020 11:21 PM in response to Mjschaefer

dominic23,

Are you using OS Catalina 10.15.2?

Though you are quick and trying to be of assistance, nothing that you have suggested applied to 10.15.2!

Yes, keychains are still there, and yes, I get asked to add or update the keychain. HOWEVER, there is no place to VIEW that information!

I heard there were issues with retrieving and showing existing passwords on 10.15.2, as Apple increased their security due to hackers, which I GREATLY appreciate, and am frustrated that I can't access what I have stored.

Unless you are using 10.15.2, please don't respond again.

With the exception of looking for keychains, I had already done my own research and came up empty.

I don't mean to sound like an ***, I just don't want you wasting anymore of your time.

And, thanks very much for your quick effort!

Melinda

can't retrieve saved passwords on Safari on OS Catalina 10.15.2

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