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quienten96 Author

Level 1

5 points

I can’t update my phone

My phone won’t update, my phone says I’m not connected to the internet but I definitely am.

iPhone 7, iOS 12

Posted on Mar 26, 2020 4:00 PM

Top-ranking reply

javaliga

Level 10

119,835 points

Posted on Mar 26, 2020 4:20 PM

It may just be that the internet servers are overloaded right now given our unique situation. My suggestion is to be patient and try again. You can also check the steps in this article:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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I can’t update my phone

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