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Reformat Macbook

How do you reformat MacBook Pro with 2 users? (My user and my daughters user are both set as admins.)


I have backed up the drive to an external drive using time machine but the other users info is unaccessible from the desktop of my user.


If I were to wipe the drive and migrate all the apps and data, will the other users stuff be accessible?

I'm afraid to go ahead. LOL What if I can't retrieve that data? Can you merge them somehow before you wipe the drive?


Any help here would be appreciated.

Thanks.

MacBook Pro

Posted on Apr 3, 2020 11:58 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2020 3:42 PM

allykatsmom wrote:

Does that report mean anything to you?


There were a handful of log-in items(?)


You use a VPN? certainly known to have cause issues in general.



  It would be interesting to trouble shoot further:


  Try a SafeBoot https://support.apple.com/en-us/HT201262


  Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache,  etc.  Login and test. Reboot and test will take a little longer as caches get rebuilt.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode. 

 


  Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

  This will tell you if it a universal issue or isolated to your user/admin account. 



Similar questions

11 replies
Question marked as Top-ranking reply

Apr 3, 2020 3:42 PM in response to allykatsmom

allykatsmom wrote:

Does that report mean anything to you?


There were a handful of log-in items(?)


You use a VPN? certainly known to have cause issues in general.



  It would be interesting to trouble shoot further:


  Try a SafeBoot https://support.apple.com/en-us/HT201262


  Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache,  etc.  Login and test. Reboot and test will take a little longer as caches get rebuilt.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode. 

 


  Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

  This will tell you if it a universal issue or isolated to your user/admin account. 



Apr 3, 2020 12:06 PM in response to allykatsmom

All users have to be logged out.


Always advise to have more than one backup, more than one backup method included.


Time Machine is great when it works...

Yes everything should be restore just as you left it—



What is the issue to have to resort to a full restore?



3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.


Boot clone https://discussions.apple.com/docs/DOC-10081

How to use Time Machine to back up or restore your Mac: https://support.apple.com/en-us/HT201250

Use DiskUtility Restore feature https://support.apple.com/guide/disk-utility/restore-a-disk-dskutl14062/mac

note: >System Preferences>Security & Privacy >Privacy>Full Disk Access

unlock the padlock, press the + button and add Disk Utility



Apr 3, 2020 12:19 PM in response to allykatsmom

allykatsmom wrote:

Thanks for your response.
The laptop is very slow and things are crashing so I figured reformatting would be the best solution.



To get a good look at your System config. for conflicts or issues, you can download/run this trusted utility https://etrecheck.com  


If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.





You can set its preference to "Allow full Disk Access",  with this you get a digest of issues from the last 7 days that are saved in your system.

Reformat Macbook

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