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Spring2day Author

Level 1

4 points

Mom needs help

My son was given an iPhone 5c from his grandmother. How do I erase all the old info and delete her Apple ID so he can put his own Apple ID on? She doesn’t remember her password

iPhone 5c, iOS 9

Posted on May 4, 2020 2:05 PM

Top-ranking reply

sberman

Level 10

267,705 points

Posted on May 4, 2020 2:17 PM

First:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Then:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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Mom needs help

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