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Emails from MacBook Pro to junk, but same to Inbox from my iPhone

Any ideas why the same email I send to the same list of recipients goes to their Junk when I send it from my MacBook Pro, but goes to their Inbox when I send it from my iPhone or iPad? They have tried marking it as "Not Junk" and I am a listed contact for them.

MacBook Pro 15", macOS 10.15

Posted on May 6, 2020 7:58 AM

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Question marked as Top-ranking reply

Posted on May 6, 2020 8:11 AM

RobC49 wrote:

Any ideas why the same email I send to the same list of recipients goes to their Junk when I send it from my MacBook Pro, but goes to their Inbox when I send it from my iPhone or iPad? They have tried marking it as "Not Junk" and I am a listed contact for them.



Yes —


Mail goes to Junk—


*If you use a non-iCloud SMTP server, don't use your iCloud email address as a "Send From" address. Otherwise, your email might not deliver or it might deliver to the recipient's Junk folder.


ref: Get help using iCloud Mail - https://support.apple.com/en-us/HT203528

1 reply
Question marked as Top-ranking reply

May 6, 2020 8:11 AM in response to RobC49

RobC49 wrote:

Any ideas why the same email I send to the same list of recipients goes to their Junk when I send it from my MacBook Pro, but goes to their Inbox when I send it from my iPhone or iPad? They have tried marking it as "Not Junk" and I am a listed contact for them.



Yes —


Mail goes to Junk—


*If you use a non-iCloud SMTP server, don't use your iCloud email address as a "Send From" address. Otherwise, your email might not deliver or it might deliver to the recipient's Junk folder.


ref: Get help using iCloud Mail - https://support.apple.com/en-us/HT203528

Emails from MacBook Pro to junk, but same to Inbox from my iPhone

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