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Level 1

4 points

Iphone x green line

I have an iPhone X

Recently a green line appeared at the top of the screen horizontally

Then the screen turned completely green

Is this a factory malfunction or malfunction due to misuse ?!

iPhone X, iOS 13

Posted on May 10, 2020 8:20 PM

Top-ranking reply

Community Specialist

Posted on May 11, 2020 2:55 PM

Hello 99SweetJoOj,

Thank you for reaching out in Apple Support Communities. I understand a green line is appearing horizontally on an iPhone X.

Relying on a fully functional display is important and I'll be happy to help.

Are you experiencing this behavior with a specific app? If not, I suggest to restart your iPhone, as this can help resolve unexpected behavior: Restart your iPhone For any reason, this is occurring with a specific app I suggest to follow the steps outlined here: If an app unexpectedly quits, stops responding, or won’t open

Please keep us posted with the results.

Kind regards.

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