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Apple ID Balance Not Working

I’m trying to buy something that costs 4.99$ and I have 21.06$ on my Apple ID balance. I’ve bought things before but for some reason this isn’t working. It’s an in-game purchase that I’m trying to buy. When I click on it says payment information required, and then makes me add another form of payment, when I just want to pay with my Apple ID balance. Please help.

Posted on May 13, 2020 7:40 AM

Top-ranking reply

Eric Root

Level 10

684,783 points

Posted on May 13, 2020 10:15 AM

You can add the other payment method. Normally, all purchases are withdrawn starting with the account balance. The credit card is only charged when the account balance reaches zero.

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Apple ID Balance Not Working

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