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I just bought an Apple TV 3 and cannot sign into iTunes it while overseas. I have another Apple TV 3 and signed into it just fine. I when I try signing it is doesn't prompt for a two factor verification on the Apple TV 3 for iTunes.
Apple TV 3, 8
So I have to type the 2FA code after my iTunes password altogether. That’s crazy.
example: “iTunesPassword+2FAcode”????
how would I even get a code when it changes after every login attempt?
how so you manually get a code?
So I have to type the 2FA code after my iTunes password altogether. That’s crazy.
example: “iTunesPassword+2FAcode”????
how would I even get a code when it changes after every login attempt?
how so you manually get a code?
The 3rd gen has long been since discontinued, and 2FA is optimized for current devices so it won't prompt when using this model. In order to sign in it requires entering the password and code together. However, in order to avoid exceeding the time limit it's best to enter the password, manually request the password and add it to the code.
Get a verification code and sign in with two-factor authentication - Apple Support
I'm assuming that if I disable 2FA it will work then? I tried doing that in my iTunes account, but there is way/option to disable it for some reason in the security settings. Will I have to call customer support for this? If so what is there number? Thx
It is not possible to disable unless it was recently enabled, and only for up to 2 weeks. In the event one did it would not only make the account less secure, but disable features that require 2FA.
You will have to follow the steps exactly as outlined as that is the only way to sign in on older hardware.
Yes I did. It is only possible to disable 2FA if it had recently been enabled and it can only be done within the first two weeks. After that time it cannot be disabled. Contacting customer service will not bypass that.
Ultimately you need to follow the exact steps outlined above in order to sign in, since 2FA is optimized for newer software that cannot run on that hardware.
2FA did prompt, but for iCloud only.
You didn’t answer my question. How do you disable 2FA on my iTunes account if the security settings are grayed out? What’s the apple/iTunes account customer service line?
Yes, as you are using an older device. I already gave the steps above and also the link to manually request the code. Please refer to the post above for those details.
No Two-Factor Authentication on Apple TV 3 Device
