You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi All,
I have had this issue since I purchased my brand new Mac Book Pro in 2017 (2017 Model), when I watch videos full screen it flickers. Is there any way we can get this rectified? I had a potential buyer and when I showed him he declined to purchase because of this fault. Safe to say I have to hold off purchasing a new Mac Book till I can sell this one.
Thank you!
MacBook Pro 13″, macOS 10.15
If you have not Reset the SMC by following the directions applicable to your MacBook Air here ➔ How to Reset SMC. Then try watching the videos in full screen. See if that helps.
Furthermore, open Google Chrome and from its preferences turn Hardware Acceleration OFF. Then watch videos in full screen again and see if that takes care of things.
Axel F.
If you have not Reset the SMC by following the directions applicable to your MacBook Air here ➔ How to Reset SMC. Then try watching the videos in full screen. See if that helps.
Furthermore, open Google Chrome and from its preferences turn Hardware Acceleration OFF. Then watch videos in full screen again and see if that takes care of things.
Axel F.
It could be a hardware issue however we don't enough yet to conclude in that direction.
How about trying a couple of more things such as:
Axel F.
Hi Axel,
I have done that reset again - to no success.
I do not use Google Chrome - I use Mozilla Firefox but I don't think that should make a difference, should it? Even when I did attempt to use Chrome and Safari I am still getting the same issue. I am getting with VLC player and Apple Quick Time player also.
Could this be a hardware fault?
Which app do you use to watch videos on your MacBook Pro? Does this happen on any video on any site?
Axel F.
I am using Google Chrome and Mozilla Firefox. Even when I use VLC or Quicktime Player it still flickers.
Screen Flickering
