You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XR not locking but will take a screenshot

My iPhone XR will take a screenshot fine by holding the lock button and top of volume button however it is now not locking when I just press the lock button.. any ideas?

Posted on Jun 24, 2020 3:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2020 3:44 PM

Press and quickly release the side button to lock.

2 replies

iPhone XR not locking but will take a screenshot

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.