You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos Freezing

When trying to drag and drop images from Photos to my desktop, Photos freezes. It won't do anything until I force close Photos. The problem appears less when trying to drop an unedited image on my desktop for some reason. Edited images almost always freeze Photos.


Any idea what might be causing this?

MacBook Pro 13″, macOS 10.15

Posted on Jun 29, 2020 1:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2020 1:39 PM

I experience Photos freezing occasionally when I drag multiple photos from a smart album to a normal album, which I realise is not the same as your situation. I can avoid freezing in my case by using the contextual menu "Add to..." to move the photos to the album instead of dragging them.


Therefore, I would recommend that instead of dragging the images to your desktop, use the "Export" menu item to export the images to your desktop. This will accomplish the same thing, but hopefully it won't cause Photos to freeze. Good luck.

3 replies
Question marked as Top-ranking reply

Jul 2, 2020 1:39 PM in response to endersdw

I experience Photos freezing occasionally when I drag multiple photos from a smart album to a normal album, which I realise is not the same as your situation. I can avoid freezing in my case by using the contextual menu "Add to..." to move the photos to the album instead of dragging them.


Therefore, I would recommend that instead of dragging the images to your desktop, use the "Export" menu item to export the images to your desktop. This will accomplish the same thing, but hopefully it won't cause Photos to freeze. Good luck.

Photos Freezing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.